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Store Policy

Returns/Exchange Policy

All returns must be made within 5 days of receipt. Merchandise must be returned with all original tags attached, in any original packaging, unwashed, and unaltered. Any items returned without original packaging will not be accepted. All sale items 20% or more off are final sale. Post'age has the right to deny credits if the goods do not meet the return policy requirements. Shipping and handling charges are non-refundable. Post'age will only pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

Post'age is unable to provide online exchanges. If an exchange on an item is necessary for a different size, style and/or price we would be happy to issue a refund but would request that you purchase the desired item through the website as a separate transaction. Please see below for the correct return procedure.

All returns must be authorized by postagedenim.com please send a return request to info@postagedenim.com with purchase order number and specific items requsting to be returned. Upon receipt of a return authorization # from postagedenim.com complete the merchandise return/exchange form (sent with original package) and enclose with your return/exchange within 3 business days. All articles that belong to the same order must be returned to us at the same time in one single shipment. Pack and securely seal the merchandise in the original package if possible and mark your RA# on the outside of the box. Return address will be supplied by the return department via email.

ALL SALES ITEMS, DISCOUNTED ITEMS, AND INTERNATIONAL ORDERS ARE NON-REFUNDABLE.

Post'age will not accept responsibility for reimbursement or compensation of lost packages without proof of delivery.

When your return is received, we will credit the same credit card account or Paypal account with which the original purchase was made. We will process your return as soon as possible but please allow up to 4-weeks for your refund to be processed and up to two billing cycles for the return to appear on your credit card statement. Store credits will be issued for gift returns or upon request. Any returns made on Exchanged Products shall incur a 25% re-stocking fee of the price paid for the product.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Privacy Policy

We respect your right to privacy. At postagedenim.com we collect only the information necessary for us to complete your order or to contact to you regarding the status of your order. The information we collect includes your name, email address, shipping address, and billing address. Post'age does not store your credit card information.

Post'age will not rent or sell your name or personal information without your permission.

Post'age does utilize “cookies” to help recognize you as a repeat visitor and to track traffic patterns on our site.This information is completely anonymous. We use this information to improve the

Post'age reserves the right to update this privacy policy at anytime. Updates to our privacy policy will be sent to the email address that you have provided us.